Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1-2 business days of being placed. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates and Delivery Estimates

We currently ship to addresses within the United States.

Shipping charges for your order will be calculated and displayed at checkout as a flat rate.

Delivery times may vary depending on your location and are estimates only; we are not responsible for delays caused by the shipping carrier or events outside our control.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Scentora is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or us directly at waqas0022f@gmail.com to file a claim.

Please save all packaging materials and damaged goods before filing a claim.